Privacy Policy

1. Information We Collect

When you use Mabii, we collect:

• Account information: Name, email address when you sign up.
• Restaurant data: Menu content, restaurant details, and settings you provide.
• Usage data: Session counts, feature usage, and analytics.
• Guest interactions: Chat messages between diners and the menu assistant, survey responses.
• Payment information: Processed securely through Stripe. We do not store card details.

2. How We Use Your Information

• To provide, maintain, and improve the Mabii service.
• To process subscriptions and billing.
• To generate analytics and insights for restaurant owners.
• To power the menu assistant with structured menu data.
• To communicate with you about your account.

3. Data Sharing

We do not sell your data. We share data only with:

• Stripe: For payment processing.
• OpenAI: For menu parsing and assistant responses. Chat content is sent for processing but not used for training.
• Supabase: For data storage and authentication.

4. Guest (Diner) Privacy

Guest interactions with the menu assistant are anonymous. We do not require diners to create accounts or provide personal information. Chat messages are stored for analytics purposes and are accessible only to the restaurant owner.

5. Data Retention

Account and restaurant data is retained while your account is active. Chat sessions and survey data are retained for analytics purposes. You can request deletion of your data by contacting us.

6. Security

We use industry-standard security measures including encrypted connections (TLS), row-level security on database tables, and secure authentication. Payment data is handled entirely by Stripe.

7. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies.

8. Contact

For privacy-related questions, contact us at privacy@mabii.org.